Today with mX, PageUp AG is managing about 3'000 client systems and is monitoring actively 350 servers all over Switzerland (inclusive South Germany). Annually our employees solve and attend around 6'000 incidents, which are announced by telephone, e-mail or via ticketing system. Thereby the lineup of such announcements can reach from a simple Word problem of a single user, up to technical errors of server systems, by which an entire company can be affected. In addition there are 1'5000 IMAC orders on an average, which have to be fulfilled. All these incidents and IMAC orders are initiated by end-users and/or IT responsible persons of the customer and are announced and authorized actively. Additionally around 1'000 maintenance tickets are yearly issued, generated automatically from the permanent server monitoring.
People working in the Servicedesk of PageUp AG are exclusively specialists.
mX-customers have a competent and efficient partner at their side. To ascertain whether mX could also be an economical solution for your company and which possibilities could be offered during realization, please do not hesitate to contact PageUp AG. We can certainly provide you with our professional advice.
Allow mX also to convince you.